Sustainable energy at sensible prices
Call now on 0330 124 1500
We've put together a series of guides to help you get to grips with some of the situations you may face as an energy customer.
Call us on: 0330 124 1500
or e-mail us: firstname.lastname@example.org
Our position with regards to customers on a prepayment meter.
Our customer service charter outlines what you can expect from us and how we are improving.
This is our position on smart meters and what you need to know.
Everything you need to know about paying by direct debit.
We try to keep our bills simple but here’s a breakdown nonetheless!
What you need to know from an energy perspective when moving home.
What the Priority Service Register is and how you can join it.
What to do if your electricity gets cut off or you smell gas.
How to read the different types of gas and electricity meter.
A guide to the new Ofgem regulations for NON-DOMESTIC sites
Fill out and return to set up or change your direct debit details.
Online account management is coming very soon. We will inform all our customers by email once it is live.
In the meantime, please find a meter reading submission form on the 'contact us' page.